Reference

What We Collect and Why It Stays Yours

Your account on hzak44 runs on data — a phone number, a wallet reference, a record of what you tapped in the lobby.

Mobile number and wallet referenceActivity inside your accountYour right to ask for changesWhere local law sets the rule

Explore the Lobby Read FAQ

REACHING OUR TEAM

Where to Ask About Your Data

Questions about this policy don't need a ticket number and a week of waiting. Message our Bangladesh support desk from the chat panel inside your account, or write to the address on the help page, and say plainly what you need — a copy of your records, a correction to your name, or closure of the account. We reply through the same channel you wrote to. If you are not signed in, include the mobile number linked to your account so we can locate it.

The Data We Hold and the Rules Behind It

hzak44 Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

We keep the list short because a short list is easier to check. When you open an account we hold your mobile number, the name you give us, and the wallet number you used — bKash, Nagad, Rocket, Upay or a bank transfer reference. From there

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we record what happens inside the account: the tables you open, the cricket and football markets you browse, deposits and withdrawals, and the device you sign in from. That record is what lets us confirm a withdrawal request is really yours, and settle a dispute if
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one comes up. We do not sell this data. Payment details go to the wallet operator only to complete the transfer you asked for. Using your activity for marketing is a separate thing, and you can switch it off in account settings without losing access to
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the lobby. How long we keep records depends on what the record is for. Transaction history stays while the account is open, and for the period local rules require afterwards. Login logs are kept for a shorter window, because their only job is to spot unusual
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access. One honest caveat: what we can hold, and for how long, depends on the law where you are and whether your region is eligible for an account. Where local rules are stricter than this page, the stricter rule wins. Where a feature is not permitted
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in your region, we switch it off rather than ask you to work around it.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

SECURITY AND RETENTION

Cookies, Sign-In Checks and Record Keeping

Signing in takes a mobile number and a one-time code, so a stolen password alone won't open your account. Sessions on a shared phone end when you sign out or clear the app. Cookies do the quiet work — keeping you signed in, remembering your language, and counting which lobby panels get used so we can drop the ones nobody touches. Clear them in your browser whenever you like; you'll simply sign in again. Retention follows the same logic: we keep what a transaction or a local duty needs, and let the rest age out.

One-time sign-in codes

Every sign-in sends a code to your registered mobile number. If a code arrives when you did not try to sign in, change your password and tell support.

Cookie control

Session and preference cookies keep the lobby usable. You can block them in your browser settings, though the account area will not stay signed in.

Retention windows

Wallet transaction records outlive a closed account for the period local rules set. Login logs are shorter-lived, kept to spot access from an unfamiliar device.

Changes you can request

Ask for a copy of your records, a correction to your name or number, or closure of the account. We confirm each request on the channel you used.

Questions About Your Account Data

Most of what people ask comes down to three things: what we hold, who sees it, and how to get it changed. Short version — we hold what your account and your wallet transfers produce, we share it with a payment operator only to move your money, and you can ask for a copy or a correction at any time. Longer answers below, written the way we would explain them on chat.

Your mobile number, the name on your account, the wallet or bank reference you used, your transaction history and basic device logs from sign-in. That is the working set — nothing gathered for its own sake.

Only what a transfer needs — the wallet number and the amount, plus a reference so both sides can match the payment. The wallet operator handles that transfer under its own terms, not this page.

Yes. Ask through the in-account chat or the help page address and we confirm on the same channel before sending anything, so nobody else can pull your records.

Send the correction with the mobile number on the account. A name change may need a document, and a new number needs a verification code before we swap it over.

The account stops working, marketing messages stop, and records tied to past wallet transactions stay for the period local rules require. After that they are removed in the normal course.

No. What we may hold and for how long depends on the law where you are and whether your region is eligible. Where a local rule is stricter, that rule sets the position.

Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

InfoLegal Gameshzak44 Casino LiveLive Roulette Wheel

What We Collect and Why It Stays Yours

Where to Ask About Your Data

Cookies, Sign-In Checks and Record Keeping

One-time sign-in codes

Cookie control

Retention windows

Changes you can request

Questions About Your Account Data

01 What data does hzak44 hold about me?

02 Do you share my details with bKash, Nagad or Rocket?

03 Can I get a copy of my records?

04 How do I correct a wrong name or number?

05 What happens to my data if I close the account?

06 Does the policy apply the same way everywhere?

Privacy Policy

Related pages

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